Robbie promptly sent an email to introduce his business and set up a date and time. He arrived before the appointment time, introduced himself, and clarified what needed to be done. Our windows and screens were neglected for 7 years outside, and he did a great job cleaning both. In general, I’m always impressed when a service provider arrives on time, has appropriate manners, and performs the service in one visit and in a reasonable time frame. Mr. Hanson exceeded this and didn’t even mind our two large dogs supervising him. Would absolutely use this service provider again.